The workspace moves to the Free plan with no charge. The trial needs no card, so nothing can be billed automatically. Your data is kept, and you keep using it within the limits of the Free plan.
How are domains counted?
Only the domains you add count. If you add example.com, subdomains such as mail.example.com or news.example.com aren't counted separately. Domains that send no email don't need to be added.
What counts as authenticated mail?
Of the mail your DMARC reports show, only messages that pass authentication are counted. Mail that fails, such as mail spoofing your domain, is analyzed but not counted.
What happens if I go over the monthly mail limit?
No data is deleted. When a month's authenticated mail goes over the limit, the workspace owner gets an email, and a week later usage is restricted until the end of that month. Reports are still received and analyzed in the meantime, and moving to a plan with higher limits lifts the restriction right away. Pro isn't restricted. Instead, we tell you how to adjust the limit.
Can I change plans or cancel?
Yes. An upgrade applies immediately and you pay only the difference for the rest of the period. A downgrade applies from the next renewal. You can cancel at any time: the plan stays until the end of the period you paid for, and then the workspace moves to Free.
Can I get a refund?
Ask within 30 days of a payment and it is refunded in full, no questions asked. That holds for monthly and yearly billing, first payments and renewals alike.
Still putting off DMARC?
Get to p=reject this time.
Add the report address and the first report usually arrives within a day or two.
